RETURN? Item is unworn, item is unwashed, item is unaltered, item has no makeup stains, item has no deodorant stains, item has no animal hair, item has no smells of smoke, items are not final sale, items are not a sale/clearance item, items are not seasonal, items fall within the date ranges specified in the Return Policy. If you answered YES to all of these, you will be eligible for a return. Please refer to the Return Policy below.
RETURN POLICY Due to items selling out quickly, we do not offer exchanges. The Original shipping fees are non-refundable and customer is responsible for return shipping fees. Refunds will be in the form of a store credit that will be applied to your account for regular priced items that are postmarked by 14 business days of the delivery date. Once we receive your return, please allow 5-7 business days to process your return for store credit.
DEFECTIVE ITEM If you have received a defective item, please contact us at [email protected] within 2 business days of receiving your shipment. Please include written details about the defect and attach pictures.
FINAL SALE (no exceptions) All sales on SALE/CLEARANCE items are final. All sales are final on all seasonal, jewelry, undergarments, swim wear, hair accessories, hats, beanies, socks and eye wear, . This is for hygienic purposes.
ADDITIONAL ORDERING TIPS
DISCOUNT CODES Discount codes must be applied at the point of purchase and can only be used while valid (no extensions). They cannot be added/applied after an order has been placed.
ALTERING or CANCELLING AN ORDER Once an order is placed by the customer, it cannot be altered or cancelled. Please follow the return policy for items that need returned (including an entire order).
U.S. SHIPPING All orders will be shipped (no local pickup). Items will ship within 2-4 business days. And if that’s not enough, any order that is $85+ will be awarded FREE SHIPPING all day, everyday. Original shipping fees are nonrefundable. Perfect Touch Boutique is not responsible for items lost, stolen or damaged while in transit. Please contact your local USPS or UPS.
Perfect Touch Boutique ships across the United States of America and use USPS or Ups shipping. The shipping price is based on weight which will be calculated at checkout.